voipGATE S.A.

1 Introduction

1.1 Getting Started

This White Paper is intended as a guide for the configuration of the PBX devices listed below to connect to the voipGATE service.
The intended audience of this document is the PBX Administrator or Network/Solutions Integrator of the PBX device.
Please ensure you have received the Welcome Email from voipGATE for the required SIP trunking information necessary to configure the PBX.
Unless otherwise stated please use the default or factory settings.

1.2 Version Compatibility

The build versions utilised in this series of testing are;

voipGATE version utilised: 1.4.r.75450
FUNKWERK Software tested: version 7.8.7 p3

NOTE: Please note that differing results of compatibility may be experienced on other releases/versions of the same product line.

1.3 Latest Information

All information presented in this document is current at time of writing.
The latest information regarding FUNKWERK build versions should be sourced directly from the FUNKWERK website which you can find at: www.funkwerk-ec.com
The latest information regarding voipGATE compatibility and testing should be sourced directly from the voipGATE Support page which you can find at: www.voipgate.com
Or, conversely, if you have tested a version that is not present on our Support site, please feel free to post your findings on our Forum: http://www.voipgate.com/forum/
The product’s pictures and names mentioned in this document are trademarks or registered trademarks of their respective owners. VoipGATE SA does not claim any ownership rights to these pictures, products, logos and brands.

2 voipGATE Settings

2.1 Settings / Advanced / VoIP Settings

Login into your voipGATE account and go to the “Advanced Settings” tab then “VoIP Settings” tab and configure your settings as per below.

2.2 Settings / Dial Options

Configure the “Dial Options” tab as per below. Please note that it is important to choose an “International prefix” of “00”

3 Media Gateway Configuration

NOTE: To avoid possible interruption or potential loss of all services and communications we recommend that the configuration of the Funkwerk Media Gateway only be performed by an approved Funkwerk Administrator or Technician. Please contact your nearest Funkwerk Enterprise Communications partner/representative or Funkwerk Solutions Integrator for assistance

3.1 Confguration of voipGATE Trunks on Media Gateway

Refer to your Welcome Email from voipGATE to ensure you have the following info ready:

• STUN Server

• STUN Port

• Outbound Proxy

• SIP/IAX Proxy/Registrar

• SIP/IAX User ID

• SIP/IAX Authenticate ID

• Password

• Time Server

3.2 Funkwerk for configuration

The following are required for the configuration:

• A bintec media gateway with system software 7.6.6.

• A DSP module (4-way) must be installed

• An Internet connection with sufficient bandwidth (recommended uplink bandwidth >= 256 kbp/s)

Configuration in this scenario is carried out using the Funkwerk Configuration Interface™.
For further support and information of the following configuration and other scenarios of Funkwerk products, please refer to the FEC Application Workshops at the link provided. http://www.funkwerk-ec.com/portal/downloadcenter/dateien/workshops/workshops_v40_en/ws_v40_online_en/start.html

3.3 Modify SIP Account

Configure the SIP Account per the folloiwing:

3.4 Modify Call Routing

Configure the Call Routing as per the following:

3.5 Modify Call Translation

Configure the Call Translation as per the following:

4 Using voipGATE

4.1 Making Test Calls

After successfully configuring your voipGATE Service you should validate your settings by performing the following series of calls, checking ringtone, audio & quality on all calls:

1. Test an Outbound call to a Local Fixed Number. (same Area Code)
2. Test an Outbound call to a Local Mobile Number. (to Mobile Network)
3. Test an Outbound call to a Local Fixed National Number. (different Area Code)
4. Test an Outbound call to an International Fixed Number.
5. Test an Outbound call to an International Mobile Number.
6. Test an Outbound call to Auto-Attendant (check DTMF)
7. Test inbound to an internal DID (for each DID created)
8. Test inbound to Auto-Attendant (check DTMF)
9. Test transferring calls off-site (to an external number)
10. Test Outbound call to Emergency Services (as required. Ensure Emergency Services Operator is advised that this is a test call!)

4.2 voipGATE Support

voipGATE Support can be obtained via our web portal which can be found at: www.voipgate.com/site/support
Or by contacting voipGATE Support directly @: This e-mail address is being protected from spambots. You need JavaScript enabled to view it